Yapay Zekâ Destek Botu
moonoo.ai Academy, Support, Blog ve hesap verilerinizden yanıt veren teknik bir asistan.
Sohbeti başlatmak için giriş yapınSize nasıl yardımcı olabiliriz?
Bilgi tabanıyla başlayın, teknik asistana sorun veya sorun inceleme gerektirdiğinde bir destek talebi açın.
Destek talebi aç
Destek ekibinin incelemesini, ödeme kontrollerini veya hesaba özel sorun gidermeyi gerektiren sorunlar için.
Talep göndermek için giriş yapınSSS'de ara
Destek belgelerinde hızlı yanıtlar bulun.
Tüm makaleler
Bir destek talebi oluşturmadan önce destek bilgi tabanına göz atın.
FAQs
- Can I use moonoo.ai without marketing experience?
- What can the technical assistant answer?
- What happens when I click Regenerate?
- Why does PayPal checkout not open from a token pack?
- How are tokens calculated?
Getting started
- Create visual concepts and marketing assets
- Generate your first marketing strategy
- Run a brand scan
- Create your first brand
- Create your account and first workspace
Brand setup
- Set brand languages and localization preferences
- Set target audiences and personas
- Define tone, preferred words and forbidden words
- Add a logo and visual guidelines
- What should I include in a brand dossier?
Billing & Tokens
- How to Cancel Your Moonoo Subscription
- What is the difference between a subscription plan and one-time token packs?
- Can I manage a subscription later?
- Do one-time token packs expire?
- How are tokens calculated for marketing actions?
Assets creation
- Best practices for campaign asset creation
- Troubleshoot asset creation failures
- Organize and filter the asset library
- Download, copy or export marketing assets
- Review and approve generated assets
Billing & Tokens
- How to open a billing support ticket
- Troubleshooting failed checkout or missing PayPal redirect
- Do unused subscription tokens roll over?
- How to check your token balance and usage
- What happens after a PayPal payment?
Account & Workspace
- How to prepare your account before generating assets
- How to keep account and workspace data secure
- How to switch between workspaces
- How to manage workspace members and roles
- How workspace language affects generated content
Support
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