Support vs Academy
Support articles are practical help documents: how to use a feature, solve a problem, or understand a setting. Academy articles are educational resources that explain marketing, AI workflow, prompt engineering, brand intelligence, visual systems, automation, and measurement.
How to use them
- Open Help Center to search support articles.
- Use the Academy for deeper learning and best practices.
- Search by feature name, such as tokens, brand, strategy, assets, or visual concepts.
- If an article does not answer your account-specific question, ask the technical assistant or open a ticket.
The technical assistant can also use support and academy content as part of its verified knowledge base.